LinkedIn Discussion Group: Social Media Policies

In order to manage online presence and protect against litigation tied to abuse of social media, public agencies are encouraged to have a comprehensive social media policy in which the types of acceptable and unacceptable content are clearly indicated. The California JPIA is currently enhancing its social media guide and templates to assist members in this endeavor. If your agency already has such a policy, what are some of the other items that are covered? Does your policy lay out terms of use for members of the public posting on any of your agency’s social media platforms? Comments and questions regarding this issue can be posted on the Authority’s members-only LinkedIn discussion group page.