Issue 101 - July 2020
Changes in Cyber Liability Program
By Jim Thyden, Insurance Programs Manager
The Authority’s Cyber Liability Program provides coverage for both first- and third-party claims. First-party coverage includes cyber incident response fund, business interruption loss and extra expenses, digital data recovery, and network extortion, while third-party coverage includes cyber, privacy and network security liability, and electronic, social, and printed media liability. Participation in the Authority’s Cyber Liability Program is included for all members.
With the renewal for the Cyber Liability Program for the 2020-21 coverage year, the Authority moved the program to Chubb as the insurance carrier. In the event of an incident, members work directly with Chubb to investigate and respond to claims.
If a member becomes aware of an incident or breach, they should immediately call the Crisis Hotline at (800) 817-2665 (note, this is a new number). There is also a new option to report claims via the Chubb Cyber AlertTM mobile app. The Chubb Cyber Alert app is available for download in the Google Play store as well as Apple’s App store.
The Authority recommends staff responsible for reporting claims download the app and register their member agency as soon as possible. When registering, use policy number G70164243 001 and enter your agency’s name in the section for “Company name.” Once registered, users can report a claim at any time. When reporting claims via the hotline or email, members should advise of the name of their agency and that they are a member of the “California Joint Powers Insurance Authority.”
The hotline and mobile app will connect members to specialists and route the incident immediately to one of Chubb’s Incident Response Coaches (Chubb’s pre-approved law firms that are adept in handling cyber matters). The Incident Response Coach will contact the member to assist with the initial event triage, and can subsequently help to:
- Investigate the legitimacy and impact of the event
- Manage the legalities and regulatory communications if sensitive and protected information has been compromised
- Engage the services of other Incident Response Team Specialists
When a member calls the hotline or uses the Chubb cyber app, and there is determined to be a claim, the cyber breach coach can report the claim to Chubb on behalf of the member. The member also has the option of reporting the claim via email to email@example.com.
Additionally, members are entitled to one free hour of consultation with a cyber incident response coach in the event of a privacy incident. Chubb’s Cyber Incident Response Team can work with members on a range of issues resulting from the incident including: legal, computer forensics, call center, public relations, fraud consultation, and credit monitoring.
There are also new resources available through Chubb that are specific to cyber exposures, including various training tools related to cyber risk, ransomware, hacking, and phishing. These resources are geared specifically for IT personnel, risk managers, and others who have responsibilities in this area. Visit the Chubb website to access these resources. Members will need to log in using an access code 494718 .
The Authority is excited to provide these enhancements to members. If you have any questions or if you need assistance navigating these resources, please contact Jim Thyden, Insurance Programs Manager.< Back to Full Issue Print Article