As we enter extraordinary times for our communities, the state, our nation, and the world, I am writing to inform you of steps the California JPIA is taking in response. First and foremost, our interests lie in the health and safety of our staff and families, our members, and the public you serve.
During this time, our commitment to serving you is unchanged. You can expect staff to be ready and able to help you in the same manner as you are accustomed, with some noted exceptions below. In other words, the California JPIA will maintain business continuity during these challenging times.
We have instituted the following changes to key service areas:
- All instructor-led classroom training has been suspended. These will be rescheduled at a future time. Members are encouraged to take advantage of the Authority’s E-Learning Training.
- All academies have also been suspended. Rescheduling will occur, when possible. Any fees paid for registration will be refunded.
- All member site meetings have been canceled and rescheduled. These include meetings related to risk management, presentations, and claims. Where possible, these meetings may be rescheduled when they can be carried out by videoconference or teleconference.
- Meetings involving the Authority’s advisory committees and the Executive Committee are not being held in person. In compliance with Executive Order N-29-20, attendees will participate remotely using our existing teleconferencing services.
The Authority is active in planning COVID-19 webinars in order to provide the latest and most accurate information pertaining to employment practices, ill employees, coverage, and related matters. Members will be informed of these as they become available.
In addition, the Authority has created a FAQ and resource page on our website. The FAQ and resource page will be updated frequently as additional information becomes available. Should you have other questions that are not addressed, you are encouraged to contact your assigned risk manager.
We are all aware of the pace in which developments are unfolding related to COVID-19. We will endeavor to keep you informed about any other changes to our programs and services and our ability to serve our members.