Safe Workplaces: When Being Nice Isn't Working

TRAINING
This training is designed to lay the critical foundation in providing a safe work environment. Factors that lead to violence, perpetrators of workplace violence (including external and internal contacts), acts of workplace violence, organizational factors that promote violence, and response protocols will be presented. If you are a person with a disability and need an accommodation to participate, please contact the California JPIA training division by email, training@cjpia.org, within two business days of the training date, noting that the Authority is closed on Fridays. (Duration: 3 Hours)
Topics Covered:
  • Defining workplace violence
  • Handling conflicts successfully
  • Effective communication tools
  • Anger management
  • The difficult "guest"
  • Practical aspects of intervention
  • The supervisor's responsibility
  • Defending against violence - personal protection
Duration:
3 hours
Code/regulation:
Initial training for employees who have a potenial exposure to workplace violence
Who should attend:
Employees who have a potenial exposure to workplace violence
Frequency:
As Needed
To register for training, click here.
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