Communicating Successfully with the Public

  • Classroom

This workshop helps the participant create a memorable impression at work, at home, and play. It will also provide techniques and solutions to give participants a better memory and appearance and more confidence. The participant learns how to look their best, be at ease in a public setting, sound positive and credible, and use nonverbal communication skills to advance their message.  Plus, benefit from proven techniques for effective media relations and public speaking events. They will leave this workshop with the tools needed to deal with the public properly.

If you are a person with a disability and need an accommodation to participate, please contact the California JPIA training division by email,, within two business days of the training date, noting that the Authority is closed on Fridays. 

Topics Covered

  • The Media Point of View
  • Press Conferences
  • When to Write a Press Release
  • Distribution of Media Information
  • Defamation Reputation Management
  • Interview Techniques
  • Dos and Do Nots of Working with the Media
  • Checklist for the Public Information Officer
  • Media Access and Privacy Rights Public Information Act


8 hours


Best Practices


As Needed

Who Should Attend:

Employees Having Supervisory And Management Responsibility That Deals With Media