Effective Communication to Avoid the Six Common Mistakes

  • E-Learning

One study has found 70% of small to mid-sized businesses state their biggest problem is communication. This training course illustrates the six most common errors in communication and teaches learners how to communicate effectively. Each section shows examples of poor communication and effective communication.

This course explains the importance of communicating assertively, active listening, choosing the right time and method for communicating. Plus, voiding distractions while communicating, and how communication styles affect others. Viewers are given practical tips that will enable them to become better communicators, avoid common communication problems and communicate effectively with fellow co-workers. 

 

Topics Covered

  • Avoiding Miscommunication
  • Active Listening (or Reading)
  • Choosing The Right Approach, Timing and Method for Delivering Your Message
  • Communicating Assertively (Bad Example)
  • Communicating Assertively (Good Example)
  • Avoid Multi-Tasking and Distractions
  • Your Communication Styles Affects Others
  • Questions and Answers

Duration:

0.32 hours

Code/regulation:

Best Practices

Frequency:

As Needed

Who Should Attend:

All Employees