Encountering & Serving Individuals Experiencing Homelessness

  • E-Learning

Being homeless is a complex social problem that impacts the quality of life in our communities. There are no easy solutions. Much of it is created by affordable housing shortages, chronic unemployment, mental illness, substance abuse and changes in our mental health laws. This training will address the nature of homelessness; changing legal issues; environmental safety issues; employee safety issues; safely responding to and cleaning up homeless camps; and providing services to homeless people in need with dignity, empathy, and patience.

If you are a person with a disability and need an accommodation to participate, please contact the California JPIA training division by email, training@cjpia.org, within two business days of the training date, noting that the Authority is closed on Fridays. 

Topics Covered

  • Homelessness
  • Legal issues
  • Environmental safety issues
  • Employee safety issues
  • Homeless camp clean up
  • Providing services to homeless people with dignity, empathy, and patience


3 hours





Who Should Attend:

Anyone working directly with public