Encountering & Serving Individuals Experiencing Homelessness

  • E-Learning

Being homeless is a complex social problem that impacts the quality of life in our communities. There are no easy solutions. Much of it is created by affordable housing shortages, chronic unemployment, mental illness, substance abuse and changes in our mental health laws. 

If you are a person with a disability and need an accommodation to participate, please contact the California JPIA training division by email, training@cjpia.org, within two business days of the training date, noting that the Authority is closed on Fridays. 

Topics Covered

  • Nature of Homelessness
  • Legal issues
  • Environmental Safety Issues
  • Employee Safety Issues 
  • Homeless Camp Clean-up
  • Providing Services to homeless people With Dignity, Empathy, and Patience


3 hours





Who Should Attend:

Anyone working directly with public