Building a Workplace of Mutual Respect
Your organization already has great employees and team members. For those, this workshop will reinforce and build on the excellence they now practice day-to-day in service to the public and to their colleagues. For others, who need to develop their public service and teamwork skills, this workshop will give them the perspective, insight, and skills that will help them to become the best employees and team members that they can be.
Target Group & Format. This workshop is designed for organization members at all levels – from staff level to executive. The workshop is highly interactive using a combination of lecture, small group discussion, and experiential exercises
If you are a person with a disability and need an accommodation to participate, please contact the California JPIA training division by email, firstname.lastname@example.org, within two business days of the training date, noting that the Authority is closed on Fridays.
- Ten-point “Philosophy for the Trenches” that will help workshop participants to:
- Define in behaviorally specific terms what practicing respect in the workplace looks like and feels like.
- Understand their role in serving customers and being a team player.
- Know how to be a team player and a team energizer.
- Work together as a team in serving the public, each other, and the organization.
- Communicate respectfully.
- Learn to work with and accept diversity in work styles and lifestyles.
- Stay positive even in tough times.
- Model and promote a “public service” ethic.
- Help create a trust climate with your peers and customers.
- Challenge processes and offer ideas for improvement in a professional manner.
- Communicate assertively, with diplomacy and with tact.
- Cope and work with negative people including naysayers and those who are trying to drill a hole in your boat.
- Develop a code of ethics for individual and team behavior.
- Take on the responsibility for helping to keep morale high and cynicism low.
- Practice unquestionable integrity.
- Work in a positive and respectful way to deal with change.
- Stay ”in balance” to manage stress and successfully maneuver the inevitable potholes in the “best-laid plans.”
- Strive to be someone others enjoy working with and foster healthy workplace relationships.
Who Should Attend:
Employees Who Have Potenial Stress In The Workplace