Practical Challenges of Working in a Fishbowl for Public Employees

  • Classroom

It used to be simple. You came to work, did your job, put in a full day’s work for a full day pay, and then go home. Now, government employees are under extreme public scrutiny, and it is almost impossible to open a newspaper or catch the news without hearing the public questioning their motives and wondering if they are doing a good enough job or just abusing the system.  

If you are a person with a disability and need an accommodation to participate, please contact the California JPIA training division by email.  within two business days of the training date, noting that the Authority is closed on Fridays. 


Topics Covered

  • Unique Issues facing Municipal Employees
  • Interacting with Co-Workers and the Public  
  • Customer Service Issues
  • Courtesy in the Workplace 
  • Bullying and Hazing
  • Workplace Violence and Safety 


2 hours


Best Practices


As Needed

Who Should Attend:

All Employees