Practical Challenges of Working in a Fishbowl for Public Employees

  • Classroom

It used to be simple. You came to work, did your job, put in a full day’s work for a full day pay, and then go home. Now, government employees are under extreme public scrutiny, and it is almost impossible to open a newspaper or catch the news without hearing the public questioning their motives and wondering if they are doing a good enough job or just abusing the system.  


If you are a person with a disability and need an accommodation to participate, please contact the California JPIA training division by email. training@cjpia.org  within two business days of the training date, noting that the Authority is closed on Fridays. 

 

Topics Covered

  • Unique Issues facing Municipal Employees
  • Interacting with Co-Workers and the Public  
  • Customer Service Issues
  • Courtesy in the Workplace 
  • Bullying and Hazing
  • Workplace Violence and Safety 

Duration:

2 hours

Code/regulation:

Best Practices

Frequency:

As Needed

Who Should Attend:

All Employees