Demonstrating Emotional Intelligence

  • E-Learning

Emotions play a part in each interaction we have. Whether we realize it or not, we can read another person’s emotions within a fraction of a second. Having this emotional awareness is an important skill to have and build as it sustains relationships with others. 

This training course discusses the importance of emotional intelligence and how to interpret a person’s underlying emotions. Your employees gain a refreshed understanding of knowing what it means to be in tune with their emotions, and how emotions affect their daily lives.

 

Topics Covered

  • Reading Emotions
  • Underlying Emotions
  • The 6 Major Emotions
  • Two Levels of the Brain 
  • Attunement 
  • Elevation

Duration:

0.32 hours

Code/regulation:

Best Practices

Frequency:

As Needed

Who Should Attend:

All Employees