Workers' Compensation 201

  • Classroom

This class is designed for management level employees and focuses on what happens after a claim is filed. The topics addressed include the benefits available to injured employees, claims investigations, and an overview of the medical and legal processes.

If you are a person with a disability and need an accommodation to participate, please contact the California JPIA training division by email,, within two business days of the training date, noting that the Authority is closed on Fridays. 


Topics Covered

  • What Happens When a Claim Is Filed?
  • What Benefits are Available?
  • Monitoring an Employee’s Recovery
  • What to Do When Concerns Arise
  • The Litigation Process
  • The Accommodation Process
  • The Fraud Process
  • The Settlement Process


2 hours


Best Practices


As Needed

Who Should Attend:

All Management Level Employees