Conflict Resolution Helping Employees Get Along

  • Classroom

Conflict at work is expensive, time consuming, and unproductive. Employees who cannot or will not get along at work can create hostile work environments and cause retention and morale issues. This session helps you use new communication skills, team building, group problem solving tools, empathic mediation listening on your part, and your knowledge of social intelligence to help you create and enforce ground rules for workplace civility, appropriate behavior, and ultimately, better employee performance.

If you are a person with a disability and need an accommodation to participate, please contact the California JPIA training division by email,, within two business days of the training date, noting that the Authority is closed on Fridays. 

Topics Covered

  • Leadership Strategies
  • Communication Tools
  • Team Building


4 hours


Best Practices


As Needed

Who Should Attend:

Employees Who Interact With Other Employees