A recording of the California JPIA’s webinar, Technological Advances Enhancing the Claims Experience, is available to Authority members in myJPIA. The webinar, which was held on February 15, featured a panel of Authority partners discussing new technological advances that help enhance the claims experience. Topics covered included:
- Level of communication post-injury to employees and the ability to provide customized messaging
- An app-based program that helps employees with their home exercises as they rehabilitate from an injury
- Overview of how artificial intelligence is assisting with the review of medical records
Authority members can access the webinar recording in myJPIA. For questions about this webinar, contact Workers’ Compensation Program Manager Jeff Rush or Senior Training Specialist Ryan Thomas.