Additional Programs

Property Damage Recovery Program

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When a member suffers damage to property and the claim is either not covered or the damage is below the deductible amount if participating in the California JPIA property program, the Authority has available two claim administrators to assist members who wish to recover these monies from those parties responsible for the damage.

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When a member suffers damage to property and the claim is either not covered or the damage is below the deductible amount if participating in the California JPIA property program, the Authority has available two claim administrators to assist members who wish to recover these monies from those parties responsible for the damage.

The claim administrators work directly with members to investigate and pursue recovery. This often makes sense for the member and provides a way to hire professionals who have the expertise to determine fault, work with insurance adjustors, navigate the negotiation process, and obtain a collection of monetary losses.

The two claim administrators, Sedgwick Administrators, and Carl Warren & Company, each have a different approach and fee structure.

Sedgwick Administrators

Sedgwick has an on-staff, executive general adjuster who oversees all recovery efforts. Sedgwick is on call 24 hours a day, seven days a week, and has a team of expert investigators. For all loss amounts of $5,000 and under, the cost of recovery is a flat fee of $135. For all loss amounts over $5,000, the recovery costs are billed at an hourly rate of $150 per hour. All expenses related to the recovery efforts, including, but not limited to, legal costs, private investigators, court records research, service of process, appraisals, etc., will be billed at actual cost.

Carl Warren & Company

Carl Warren has a unit of recovery management specialists who evaluate all new assignments for recovery potential and complete full investigations. The fee for all recoveries is 20%, with most expenses included. All expenses related to the recovery efforts, including, but not limited to, legal costs, private investigators, court records research, service of process, appraisals, etc., will be billed at actual cost. Fees are on a contingency basis: if there is no recovery, no fee will be charged.

Requesting Recovery Assistance

When recovery assistance is needed, contact Jim Thyden, Insurance Programs Manager, by email or phone:

Email Jim Thyden

Phone: (562) 467-8784


Other written correspondence must be sent to:

California JPIA
Attention: Jim Thyden
8081 Moody Street
La Palma, CA 90623

Continuity of Operations Program

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The continuity of operations program assists members when planned or unplanned events occur that would otherwise shut down operations. The program uses strategic partners working together with members to maintain and restore operations.

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The continuity of operations program assists members when planned or unplanned events occur that would otherwise shut down operations. The program uses strategic partners working together with members to maintain and restore operations. Agility provides power, space, communications, and technology. Sedgwick coordinates all activities and determines applicable coverage through the Authority’s property program.

Program services are triggered at the time of the event and when a member contacts Agility. Agility will immediately begin mobilizing to restore or maintain member operations. Members also have access to pre-event assessments through Agility.

Agility Recovery

  • Power (generator[s] and fuel) for facilities and offices
  • Mobile office facilities
  • Commercial office or inline retail space with desks and chairs
  • Temporary satellite communications
  • Phone and internet communication, including hardware
  • Computer systems

For more information on this program, contact Jim Thyden, Insurance Programs Manager, by email or at (562) 467-8784.

Reporting an Incident

All incidents and events should be reported as soon as they occur. Members will need to call Agility and/or Sedgwick:

Agility
(877) 364-9393

Sedgwick
(805) 405-8666

Once members have called the service provider(s) needed, please email Jim Thyden.

Email Jim Thyden

Foreign Travel Program

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Travel to foreign countries brings with it a number of challenges, including unfamiliar laws, languages and customs, corrupt officials, and crime.  Some risks are greater than others and will vary based on the destination country, the number and age of travelers, the types of activities they will be participating in, and length of stay, among other things.

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Travel to foreign countries brings with it a number of challenges, including unfamiliar laws, languages and customs, corrupt officials, and crime.  Some risks are greater than others and will vary based on the destination country, the number and age of travelers, the types of activities they will be participating in, and length of stay, among other things. The Authority’s liability program does not cover members for legal expenses and lawsuits brought in overseas courts. To offset those risks, a foreign liability policy is available to protect all members when foreign trips are reported to the Authority prior to travel using the Foreign Travel Log.

Coverage Details

These are the coverages provided under this program.

  • Foreign Commercial General Liability
    Foreign commercial general liability insurance for premises and products outside of the U.S., including foreign occurrences resulting in U.S. suits
  • Foreign Automobile Liability
    Foreign business automobile liability insurance for owned, hired or non-owned vehicles that is Difference in Conditions/Difference in Limits over any compulsory local coverage
  • Foreign Voluntary Compensation
    Foreign voluntary compensation and employer’s liability insurance for all classifications of employees, including 24-hour coverage on a primary, first-response basis (when domestic workers’ compensation coverage does not apply)
  • Travel Accident and Sickness
    Business travel accident and sickness coverage that provides 24-hour injury benefits for employees – and their spouses and children – on a primary basis while traveling overseas on a business trip, including 14 days of non-business-related personal travel
  • Corporate Kidnap and Ransom/Extortion
    (K&R) K&R insurance covers the perils of kidnap, extortion, wrongful detention, and hijacking

Travel Assistance App

Members have access to a travel assistance mobile app through Apple and Android devices. Whether it’s prior to travel, during the trip, or after the return home, this secure, member-only assistance app provides travelers with convenient access to in-depth travel, security and health information 24/7/365.

You must be a registered user of AIG’s travel assistance website to access the mobile app. If you are a registered user, the same username and password will apply. See below for new user registration instructions.

Registration Instructions for New Users on Desktop or Mobile

Emergency Assistance

In the event of a crisis or emergency, immediately call the AIG 24-Hour Crisis Center:Toll-Free: (877) 743-7669 (from U.S./Canada)

Collect: (713) 260-5500

International Collect: (817) 826-7008
                                  (817) 826-7034

Foreign Travel Program Documents

Reporting a Claim

All injuries or incidents which occurred during foreign travel must be reported promptly. To report a claim, use our online form:

For any other assistance, contact Jim Thyden, Insurance Programs Manager, at (562) 467-8784.

Report a Claim

Other written correspondence must be sent to:

California JPIA
Attention: Jim Thyden
8081 Moody Street
La Palma, CA 90623
Phone: (562) 467-8784