Strategic Plan
Develop Strong Relationships with Members
- Engage members as partners
- Identify member challenges
- Understand member expectations
- Promote a culture of managing risk
Deliver Highly Valued Programs and Services
- Affiliate with competent partners
- Manage scarce resources
- Maintain excellence
- Measure outcomes
Enhance Organizational Effectiveness
- Communicate candidly
- Improve problem-solving
- Invest in employee relations
- Practice core values
Be Efficient and Sustainable in Purpose
- We will be efficient and sustainable in purpose, and specifically:
- Practice innovation
- Implement technologies
- Manage capacity
- Adapt and change