Strategic Plan

Develop Strong Relationships with Members

  • Engage members as partners
  • Identify member challenges
  • Understand member expectations
  • Promote a culture of managing risk

Deliver Highly Valued Programs and Services

  • Affiliate with competent partners
  • Manage scarce resources
  • Maintain excellence
  • Measure outcomes

Enhance Organizational Effectiveness

  • Communicate candidly
  • Improve problem-solving
  • Invest in employee relations
  • Practice core values

Be Efficient and Sustainable in Purpose

  • We will be efficient and sustainable in purpose, and specifically:
  • Practice innovation
  • Implement technologies
  • Manage capacity
  • Adapt and change

California JPIA