Newsletter

The Authority Expands Mental Health Services to Member Police and Fire Departments by Leveraging Cordico

By Management Analyst Abraham Han and Senior Risk Manager Tim Karcz

Law enforcement officers, firefighters, dispatchers, and other public safety personnel handle our communities’ most high-risk, urgent, and dangerous events. In addition to the risk of physical injury and personal safety and security, the job carries the constant potential for mental health-related issues. The California JPIA recognizes this as a growing concern for its members with police and fire services. With the mounting costs of mental health claims and the ever-increasing toll on employee well-being and operational readiness, the Authority encourages its members to prioritize mental wellness through effective Employee Assistance Programs (EAP) and other avenues like technological and digital resources.

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To assist members with police and fire services, the Authority has partnered with Lexipol’s wellness technology solutions, CordicoShield and CordicoFire. Cordico’s mental health and wellness app leverages smartphone technology to provide personalized and anonymous mental health and wellness services specifically for law enforcement and fire personnel and their families. Cordico is a part of Lexipol, which offers first-responding agencies essential policy insights, training programs, and timely content to enable them to serve their communities best.

The wellness app provides a confidential and anonymous way for police and fire staff to access support on various topics such as emotional health, depression, and stress management. The app also provides access to peer support and therapists vetted to understand the needs of those serving in a police or fire department. The app can also be uniquely designed for each police or fire department, which includes the ability to brand the app with the department seal. The app is also customizable, so department-specific content and forms can be added.

The Authority’s implementation of the wellness app program represents a partnership with its members as much as it is a partnership with Cordico. Moving forward, the Authority will reimburse up to 25% of the program’s annual cost (up to $10,000) through reimbursement.

The CordicoShield/CordicoFire wellness and mental health app is downloadable through your smartphone. It aims to enable police and fire staff and their families to seek services without fear of tracking or oversight. The app is intended to anonymously provide individuals with the help they need while looking to address and reduce the number of each department’s workers’ compensation claims.

A handful of the Authority’s members have already utilized Cordico and obtained partial reimbursement from the Authority. If your agency has a police or fire department interested in implementing CordicoShield or CordicoFire, please contact your regional risk manager.

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