Newsletter

Company Nurse and Improving the Time of Injury Experience

The California JPIA has partnered with Company Nurse for more than 11 years to assist Authority member employees, supervisors and those responsible for submitting workers’ compensation claims.

Services provided by Company Nurse include 24/7, 365-day-a-year access to a nurse who can help employees receive the most appropriate level of care at the time of their injury. In addition to assisting the injured employee, Company Nurse takes the guesswork away from supervisors, who no longer must determine whether or not an employee needs formal medical treatment or first aid. Instead, the employee makes that decision after consulting with a nurse.

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Company Nurse’s commitment to leveraging the benefits of technology is evident in some of the recent improvements added to their services. Brandon Raper, Company Nurse’s Client Success Manager, noted, “You can customize and automate any of your post Workers’ Comp injury communications with Company Nurse.” Over 95 percent of members that participate in the Authority’s workers’ compensation program utilize Company Nurse’s services.

Two agencies that realize the benefits of Company Nurse’s services are the cities of Signal Hill and Claremont. “It is easy and efficient and kickstarts the WC claim process with just a phone call,” said Patricia Ahumada, Signal Hill’s human resources manager. Christi Giannone, the City of Claremont’s human resources manager, added, “We had an employee who had a reaction to a cleaning agent, and Company Nurse was able to determine that a visit to the occupational health facility was not necessary. The service is a great way to connect employees quickly with someone to talk to and helps save costs.”

If your agency is not already enjoying the benefits of partnering with Company Nurse or you have questions on better utilizing their services, you can contact Jeff Rush, the Authority’s workers’ compensation program manager.

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