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Supervisor Essential Skills Training Program Celebrates Successful Completion of Second Cohort

The California JPIA Supervisor Essential Skills Training Program Cohort wrapped in November, marking the end of the program’s second year. The program, which launched in 2024, has provided valuable training to new and seasoned managers.

“The Supervisor Essential Skills training was one of the best professional development experiences I’ve had in my entire career,” said Mark Iverson, superintendent of water operations in the utilities division of the City of San Clemente. “Sharonda and Renee were not only informative, but they taught from real-life experiences and practical skills that truly resonated. In my 25 years of experience, I have never taken more value away from a single training.”

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The training provides supervisors with practical tools to meet the evolving challenges of public sector management. Developed for leaders at all levels, the program comprises nine interactive, one-day courses that focus on critical topics, including effective communication, conflict resolution, and diversity management.

“The program was created to address the challenges many supervisors face when stepping into leadership roles,” said Training Manager Ryan Thomas. “In its second year, the program continues to provide the soft skills managers need to succeed when supervising and managing employees. We are particularly excited about an online version of the series that will be available in early 2026 for the programs third year.”

Designed to equip current and future leaders with the essential tools for effective supervision, the program helped participants develop problem-solving techniques, enhance their communication skills, and refine their team management skills. Thomas continued, “The program provides a safe space for supervisors to ask questions, engage with peers from other agencies, and learn how to be better at their job.”

“Connecting with supervisors throughout the weeks and months of the program is inspiring. Seeing how they grow in terms of their thinking and how best to manage and influence their employees, creates a lot of peer-to-peer learning opportunities,” said Sharonda Bishop, one of the course program instructors. “Continuous learning is a journey, and finding ways to develop, grow, and enhance management skills play a crucial role in ensuring that our leaders are prepared for the evolving demands of their roles.”

As the program continues to develop, the Authority remains committed to supporting our members through educational opportunities that enhance leadership effectiveness, contributing to stronger teams and more efficient organizations.

Information about the 2026 cohort will be released in January 2026.

To learn more about the Supervisor Essential Skills Training Program, contact Administrative Analyst Denise Covell.

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