Issue - 168 February 2026
COVERAGE MATTERS
Evidence of Coverage System Updates
The California JPIA recently released a new and improved Evidence of Coverage (EOC) system—designed with our members and for our members. This enhanced platform reflects years of valuable feedback and represents our continued commitment to delivering a more intuitive, user-friendly experience.
While the look and feel have been refreshed, the purpose remains unchanged: to support your agency with a clear, dependable, and efficient process for managing EOCs.
Key Features
- Refreshed look and improved functionality
- Intuitive and user-friendly interface
- Reliable and responsive workflow, informed by member feedback
- Seamless integration within the myJPIA portal for a consistent experience
Staff worked to create a system that is practical, dependable, and easier to navigate, based on what matters most to members.
Please click the video link below for a tutorial on using the new system.
If you have any questions, please contact Insurance Programs Manager Christopher Gray or Management Analyst Edith Vazquez.
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