Newsletter

February Workers’ Compensation Webinar – Technological Advances Enhancing the Claims Experience

The California JPIA will host its next Workers’ Compensation Webinar on Thursday, February 15, at 10:00 a.m. Attendees will learn about some of the new technological advances being utilized by Authority partners and how they can help enhance the claims experience.

The first presenter will be Brandon Raper, client success manager with Company Nurse. Company Nurse’s team has leveraged technology’s benefits for many years as part of their nurse triage services. They now provide additional post-injury communication to employees and supervisors, and Brandon will discuss these enhancements and the ability to provide customized messaging.

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Raja Sundaram, CEO of Plethy, will discuss his company’s unique method of assisting employees who are participating in physical therapy. Plethy provides an app-based program that helps employees with home exercises as they rehabilitate from an injury. Although these services have been available to some Authority members as part of a pilot program, they will now be available to all members of our workers’ compensation program.

Scott Jones and Andrew Bragg from Lexitas will close out the webinar with an overview of how artificial intelligence is assisting with reviewing medical records. Lexitas’s new Record Insights program is helping our claims team and panel attorneys expedite the review of an employee’s medical records, which sometimes comprise thousands of pages.

We look forward to having you join us on February 15. Register here for the webinar. A recording will be available on the Authority’s website for those who are unavailable to attend the live webinar. For any questions, please contact Jeff Rush, workers’ compensation program manager.

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